Privacy Policy

Introduction

This Privacy Policy outlines how we collect, use, and protect your personal information when you access and use our VPN services, as well as associated mobile applications and websites (collectively referred to as the "Services"). For the purposes of this policy, "Personal Information" means any data that can directly or indirectly identify you as an individual user.

Consent

By accessing or using our Services, you acknowledge that you have read, fully understood, and unconditionally agree to the terms of this Privacy Policy. If you use our Services on behalf of an organization or entity, you warrant and confirm that you hold the legitimate authority to bind such organization to this Privacy Policy.

Information We Do Not Collect

• We do not collect, store, or log your browsing activities, network connection history, DNS queries, VPN source IP addresses, destination IP addresses, or the content of any data transmitted through our Services.
• We do not monitor, track, or record user network traffic or any online resources accessed via the VPN connection.

Information We May Collect

• Minimal operational data: Anonymous event logs necessary for normal service operation, fault diagnosis and technical troubleshooting, including connection success or failure records and service performance metrics. These logs contain no personally identifiable information or user activity traces.
• Voluntarily provided information: Information you actively submit to us, such as your email address, when contacting customer support or processing account-related requests.
• Payment information: Payment details required for subscription purchases or paid feature access. All payment transactions are securely processed by certified third-party payment processors, and we do not store any complete payment data on our servers.
• Basic device information: Non-identifiable device data including device model, operating system version and country region information, used solely for app function optimization, service adaptation and regulatory compliance. This information will never be used to track or identify your personal online activities.

Data Disclosure and Usage

• We will never sell, rent, lease or trade your personal information or user data to any third parties for commercial purposes.
• We may share minimal non-identifiable data with trusted third-party partners and service providers exclusively to maintain, operate and optimize our VPN Services. All such partners are bound by strict confidentiality agreements, and data sharing is limited to the minimum scope necessary for service delivery (e.g., crash analysis, cloud infrastructure support).
• We will not disclose your user activity logs, browsing records or connection logs to any external organizations or individuals, except when required by applicable laws, regulations or legal proceedings.

Data Security

We adopt advanced end-to-end encryption technology and industry-standard security practices to protect all data processed through our Services. No personal user data, network traffic logs or activity records are stored on our official servers.

Data Access, Retention and Deletion

You may view, update or delete any personal information you have provided to us at any time by contacting our official support team.

We retain your personal data only for the shortest duration necessary to provide you with the Services and fulfill statutory legal obligations. All expired or unnecessary personal data will be permanently and securely deleted.

Children’s Privacy

Our VPN Services are intended for use by adults only and are not directed at minors under the applicable age of majority in their jurisdiction of residence. We do not knowingly collect, store or process personal information from minors. If we become aware that we have obtained data from a minor, we will promptly delete the relevant information.

Third-Party Services

Our Services may integrate third-party service tools, including but not limited to Google Firebase for service configuration and anonymous data analytics. These third-party services may collect non-personal, anonymous data to support normal service operation. All third-party platforms are governed by their own independent privacy policies, and we are not responsible for their data processing activities.

Advertising

If our applications display advertisements (including Google Adsense and other authorized advertising platforms), we strictly comply with global privacy protection regulations. We provide users with valid opt-out options for personalized advertising where applicable.

Policy Updates

We reserve the right to update and revise this Privacy Policy periodically to adapt to service upgrades, business adjustments and regulatory changes. All updated terms will be posted in our applications and official website, and the revised policy will take effect immediately upon publication.